Built to help you fill your spots

When you put your daycare on FindChildcare.ca, the question that follows you around is simple: is this actually working? Is anyone looking at it? Is anyone going to call? Until recently, you mostly had to guess. Over the last couple of weeks we've changed that, and rounded out a handful of smaller things that should make your week a little easier.

Now you can see who's looking at your listing

When a parent searches for childcare in your area, lands on your listing, and reads through your hours, fees, and photos — that counts. Your dashboard now shows you exactly how often that happens. You can see the last 7 days at a glance, or expand it to the last 30. Each of your listings has its own number, so you can tell which ones are pulling parents in and which ones might need a fresh photo or an updated description.

If a quiet week worried you before, you no longer have to wonder. And if you've made a change recently, like adding meals or listing your hours, you can watch whether more parents start showing up on the page.

The full dashboard rebuild is covered in Your dashboard is now a command center.

Pause new inquiries without disappearing from search

You're full. You don't want any more parents emailing to ask if you have a spot. Those are hard messages to write back to. But you also don't want your listing to vanish, because the moment a child rolls off your roster you'd like to fill that spot from the next inquiry that comes in.

You can now flip a switch on each listing that does exactly that. Your listing keeps showing up in search, but instead of an inquiry form parents see a clear note that you're currently full. When you have space again, flip the switch back and inquiries start flowing.

Copy a listing instead of typing it twice

If you run an infant room, a toddler room, and a preschool, or two locations under one name, most of the details on each listing are the same: hours, photos, contact info, policies. Until now, you had to re-enter all of it for every listing. Now you can start from a copy and just change what's different. A few minutes instead of half an hour.

Mark a parent as contacted, so your inquiry list actually clears

When a parent's inquiry comes in, you read it, you reply (often by phone or email), and then... it sits in your dashboard, looking like it still needs your attention. So we added a small mark for "I've already reached out to this parent." Click it once and the inquiry stops nagging you. Replying to parents directly from inside FindChildcare.ca is the next thing we're working on.

Change your details or close your account, yourself

Updating your password or your contact details, or closing the account entirely if you decide to step away, used to mean an email to support and a wait. Now you can do all of it from the settings page in a couple of clicks. You don't have to wait on us, and we don't have to ask you to confirm three times.

A more accurate picture of your daycare

Earlier in May, we added more things you can fill in on each listing: which days and hours you're open, whether you provide meals or snacks, and whether your space is screen-free. Parents can read these straight from your listing instead of picking up the phone to ask, which means the parents who do reach out are the ones who already think you might be a fit. Full details in Show parents when you're open and what you provide.

The site is faster and easier to read

Our home page, the page each of your listings lives on, and the directory parents use to find you all look different now. Pages load quicker, the photos look sharper on a phone, and a parent reading your listing finds your hours, your address, and the inquiry button where they expect them. You don't have to do anything for any of this; your listing just looks better and works better than it did a few weeks ago.

What we're working on next

The next big piece is parent inquiries: making it possible to read and reply to them right inside FindChildcare.ca, see all the families who've reached out across all your listings in one place, and keep track of where each one is in your conversation. If there's a piece of your week you wish FindChildcare.ca handled, write to us — we read everything.