FAQ
Common questions
Quick answers for parents searching for childcare and providers managing listings, waitlists, and openings on FindChildcare.ca.
Is FindChildcare.ca really free?
Yes, FindChildcare.ca is completely free to use for both parents and childcare providers. Our goal is to connect childcare providers with families looking for care in their area.
Are listings reviewed?
Providers verify their email when they create a listing, and they self-report their licensing status, hours, and capacity. We don't independently audit any of that. Your own visit, conversation with the provider, and a check of your province's childcare registry are the right verification before placing your child. We list — you decide.
What happens after I inquire?
Your message goes directly to the provider's email. Reply times vary by provider.
How do I list my childcare service?
Creating a listing is simple. Sign up for a free account, fill in the details about your daycare (including address, services, availability), and publish your listing. Parents will be able to discover your service through searches on FindChildcare.ca.
Can I edit my childcare listing after it's published?
Yes, you can edit your listing at any time. Simply log in to your account, navigate to your listing, and update any information you need to change.
What should I include in my childcare listing?
You should include the name of your daycare, location, age range of children you accept, a brief description of your services, daily schedule, and any special features like bilingual support, meal plans, or activities offered.
How does the spot management tool work?
The spot management tool lets you update available spots in real-time. You can specify the number of openings, the age groups accepted, and the availability date. Parents browsing your profile will see this information instantly.
How do I manage my daycare waitlist?
You can create a waitlist for full spots. Parents can join the waitlist, and you'll be notified when there are signups. When a spot opens, you can reach out to parents in the order they joined.
How do I update my available spots?
Log in to your account, go to your listing, and update your availability under the 'Openings' section. You can adjust the number of openings and the dates when spots will become available.
Can I create multiple listings if I manage more than one daycare?
Yes, if you manage multiple daycares, you can create separate listings for each one. This allows you to manage each location's details, availability, and waitlist independently.
How do waitlist notifications work?
When you update availability for a spot, parents on your waitlist will receive an email notification letting them know there is a space open. This helps keep parents engaged and informed.
Still have a question?
We read every email. Reach out and we'll get back within a couple of days.
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